The tools and update software all come from out of China , but you need to actually purchase the tools from an authorized USA dealer for Autel US to provide any type of support for your tool in the USA from a agent in the USA in event you have questions and issues with the hardware or software of your tablets. All the Serial numbers of the tools sold by authorized USA dealers are in the data base at Autel US and if you bought a Tool from a resale r in China, they'll tell you , you need to contact the seller in China for instruction on how to go about the warranty and repair or return process and call or Email Autel in China for support with your unit instead of support in USA.